Frequently Asked Questions
What is Hon Yoga?
Hon Yoga is a concept inspired by a love for life and a deep passion for yoga, founded with the vision of creating high-quality products and services that support women—on the mat, in their daily movement, and throughout their journey. The word "Hon" — which means "origin" or "true" in Japanese — reflects our commitment to offering products that bring function and value to your life.
Read our story here!
Do you offer a lifetime guarantee on your products?
Yes, we offer a lifetime guarantee against defects in materials and workmanship on all of our yoga wear. We're not happy until you're happy. If you're not completely satisfied with your product, we will replace or refund it.
Does your clothing contain harmful chemicals or restricted substances?
Never! Our fabric and thread suppliers hold active OEKO-TEX® Standard 100 certifications (with our fabric suppliers also bluesign® certified), so you can wear Hon Yoga knowing that no harmful substances (like BPA) were used in the creation of your garments.
|
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States.
What is your return policy?
We offer a 30-day return policy. If you’re not fully satisfied with your purchase, you can return the item for a refund or exchange, provided it is still in new condition. For more details, read about our Returns & Exchanges policy.
How long will it take for my order to arrive?
Orders are typically processed within 24 hours of our receiving them. Delivery within the USA typically takes 2 - 5 business days, while overseas deliveries can take anywhere from 7 - 16 days. Delivery details will be provided in your confirmation email, and you'll receive a tracking number once your order has shipped.
Can I change or cancel my order?
Yes, we accept any changes or cancellations to your order. Please contact us at support@honyoga.com with your order number.
Can I track my order?
Absolutely! After your order ships, you’ll receive a tracking number to follow your package’s journey.
How do I care for my yoga wear?
To keep your yoga wear in top condition, follow the care instructions on the garment labels. To ensure that your yoga wear lasts for years, we recommend washing in cold water and hanging to air dry.
Do you offer international shipping?
Yes, we offer international shipping to several countries. Shipping rates are calculated at checkout, and delivery times vary depending on your location. Please be aware that customs duties and/or taxes may also be applicable.
What sizes do you offer?
We offer a wide range of sizes to help accommodate various body types, with more to come in the future. For detailed sizing information, please refer to the size chart on each product page. If you need additional guidance to find the perfect fit, don’t hesitate to reach out to us at support@honyoga.com.
How can I contact customer service?
If you have any questions or need assistance, please contact us via email at support@honyoga.com or use our Contact Us page. We’re happy to assist you!